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Starfield Shattered Space
How to Fix Failed to Create Save Game Error
The Failed to Create Save Game prevents Starfield from creating a save file in your computer. Read on to learn how to prevent the bug from occurring, an explanation of this bug, and more!
List of Contents
How to Fix Failed to Create Save Game Error
| All Fixes | |
|---|---|
| Disable Controlled Folder Access | Allow Starfield Through Controlled Folder Access |
| Disable OneDrive Sync | - |
Fix 1: Disable Controlled Folder Access in Windows Security
- Access Virus & Threat Protection
- Click Manage Settings
- Select Manage and Controlled Folder Access
- Disable Controlled Folder Access
Access Virus & Threat Protection
According to a Steam user in the Starfield Steam forums, a solution to fix this error is to disable the Controlled folder access setting in Windows Security.
First, search for the Virus & threat protection in the search box. Then, simply open the app.
Click Manage Settings
Select Manage Settings after the menu for Virus & threat protection pops up.
Select Manage and Controlled Folder Access
Select Manage and Controlled folder access to see your settings against Ransomware attacks
Disable Controlled Folder Access
Finally, toggle the Controlled folder access setting to Off in order to completely disable the feature.
Fix 2: Allow Starfield.exe through Controlled Folder Access
- Open Virus & Threat Protection
- Select Manage Settings
- Click Manage and Controlled Folder Access
- Select Allow an App
- Allow Starfield.exe
Open Virus & Threat Protection
If you do not want to turn off Controlled Folder Access completely, you can allow Starfield.exe through it as an exception.
On Windows, search for Virus & threat protection in the search box. Then, simply open the app.
Select Manage Settings
After the menu for Virus & threat protection pops up, select Manage Settings.
Click Manage and Controlled Folder Access
Then, select Manage and Controlled folder access to see your settings regarding Ransomware protection.
Select Allow an App
If your Controlled folder access is On, select Allow an app through the Controlled folder access. Click Yes when prompted by the User Account Control popup window.
Allow Starfield.exe
Navigate to the folder where you installed the Starfield.exe application and click Open. If done correctly, Starfield.exe should appear on the Allow an app through the Controlled folder access menu.
The walkthrough team has not encountered this bug and cannot confirm it at this time. If this fix has worked for you or if you have an alternative fix, you're welcome to share it in the comment section!
Fix 3: Disable OneDrive Sync on Your Documents Folder
Click the OneDrive Icon
According to this Redditor, disabling OneDrive Sync on your Documents folder can also fix the bug.
To do this, you need to first open OneDrive by clicking the icon shown in the image above.
Open the Settings Menu
Click the gear icon at the top right of the OneDrive panel. Then, choose the Settings option.
Manage Your Backups
After that, select the Sync and backup tab and then click the Manage backup option.
Turn Off Syncing
Turn off syncing for the Documents folder. It should now be toggled off as shown in the image above. Finally, apply the changes you made by clicking the Save changes button.
Do note that this fix and the ones above were done in Windows 11, the steps may be different for other versions of Windows!
Failed to Create Save Game Error Causes
Error Caused By Controlled Folder Access
This issue prevents the Starfield game application from creating a save file in the Documents folder of your computer.
This is likely due to the controlled folder access setting toggled on in Windows Security which protects your computer from potential ransomware attacks. However, this setting also blocks applications such as Starfield from creating a save file.
Error Caused By OneDrive Sync
The issue may occur if OneDrive Sync is enabled because Starfield creates a folder in the Documents folder to save your files. When OneDrive is on, it will modify the path to the Documents Folder, which will cause some issues when you save!
Starfield Related Guides
All Bugs, Glitches, and Known Issues
List of Bugs, Glitches, and Issues
| List of Bugs, Glitches, and Issues | |
|---|---|
| Low FPS Performance Issue | Failed to Create Save Game |
| Headless Character Bug | Puddle Glitch Explained |
| Lookup Failed | - |
Comment
2 
Anonymous about 2 years
Anonymous about 2 yearsDoes not work. Can't save or open inventory.
Author
How to Fix Failed to Create Save Game Error
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I debug on PC - game pass ver. The file containers.index in save dir has fake size limit. Game off - delete containers.index Move large amount of older save folders/files to your backup. Start game - sync error - keep local containers.index file Will be fixed for quite a while Recommend turning off all autosave features until they fix. Deleting saves in-game or manually is not updating containers.index properly.