A New Star Approaches | Version 1.1 Maintenance Update | Genshin Impact

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This is an announcement for the upcoming Version Update Maintenance for Genshin Impact on November 10, 2020 17:00 for America and 23:00 for Europe. Read on to find out the maintenance times for your respective servers.

Version Update Maintenance

There will be a Version Update Maintenance for Genshin Impact on November 10, 2020 from 17:00 (UTC -5) for America and 23:00 (UTC +1) for Europe.

Please take note that during this time, players will not be able to log in to the game.

Also keep in mind that server times may vary depending on your respective timezone.

Region Time
America Nov 10, 2020 17:00 UTC -5
Europe Nov 10, 2020 23:00 UTC +1
Asia Nov 11, 2020 06:00 UTC +8
TW, HK, MO Nov 11, 2020 06:00 UTC +8

See Server Reset Times Here

How to Update Game

PC Close the game, re-open the lancher, and click Update.
iOS Go to the App Store and tap Update.
Android Open the game and follow the prompts to complete the update. (Or go to the Google Play Store and tap Update.)
PS4 Highlight Genshin Impact on the PS4 Home Screen > press the OPTIONS button > select Check for Update.


300 Primogems


60 Primogems will be given as compensation for each hour the servers are down for a total of 300 Primogems.

If the servers go back online sooner than schedule, full compensation shall still be given.


All Travelers who have reached Adventure Rank 5 or above by November 10, 2020 17:00 (UTC -5) for America and 23:00 (UTC +1) for Europe.

Compensation will be issued to all eligible Travelers via in-game mail within 5 hours from the end of maintenance. Log in by November 14, 2020 11:00 to receive the rewards before they expire.

New Content

Zhongli and Tartaglia Banner.jpeg

With the upcoming update, new content will be added to the game. Check out all the changes here!

1.1 Update Summary

Full Announcement Text

Dear Travelers,

To bring you the best-possible Genshin Impact experience, the developers will soon perform version update maintenance, during which the servers will be down. After the update maintenance, a brand-new version will be available.

After downloading the new version of the game, Travelers will be able to experience the new content. As the update size is rather large, we recommend you download the update while connected to Wi-Fi.

While the update maintenance is in progress, Travelers will be unable to log in to the game. Please take note of the update time and schedule your game time accordingly to avoid losing your progress. We hope Travelers will bear with us during the disruption.

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