Version 2.2 Server Maintenance Times | Genshin Impact

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Genshin Impact - Server Maintenance Guide
Server Maintenance for Version 2.2 will begin on October 12, 2021. Learn what server maintenance is, how to get Primogems after the update, and server maintenance dates and update times in this guide!

Server Maintenance Update

Maintenance Countdowns

Maintenance Status
Server Maintenance is Over

Maintenance Dates and Times

Genshin - 2.2 Into the Perilous Labyrinth
Server Release Date
North America October 12, 2021 at 05:00 PM
Europe October 12, 2021 at 09:00 PM
Asia October 13, 2021 at 06:00 AM
TW, HK, MO October 13, 2021 at 06:00 AM

Version 2.2 Maintenance Date

There will be a server maintenance update for Version 2.2 of Genshin Impact! The Server Maintenance usually takes less than 5 hours to complete.

Keep in mind that server times may vary depending on your respective timezone!
See Server Reset Times Here

Why can't I log into Genshin Impact?

No playing during Server Maintenance!

Please take note that during Server Maintenance updates, players will not be able to log in to the game. It's best to wrap up all important tasks before the update begins!

Server Maintenance Patch Notes

Genshin - 2.2 Into the Perilous Labyrinth

Version 2.2 Patch Notes

After the Server Maintenance on October 13, players will be able to play Version 2.2 of Genshin Impact. Take a look at all new Version 2.2 features in our guide:

Version 2.2 Features and Patch Notes

Server Maintenance Rewards

Server Maintenance Reward


60 Primogem Compensation

60 Primogems will be rewarded for each additional hour the server maintenance takes. There is no change to compensation amount if the update is completed early.

How to Claim Rewards

Developers will distribute compensation to Travelers via in-game mail within 5 hours after the server maintenance update is finished.

Better go online and check your mail before the Version ends! The mail will expire after 30 days, so don't forget to claim the attached compensation in time.

Maintenance Reward Eligibility

Required AR Adventure Rank 5+

Travelers must be Adventure Rank 5 or above before the Server Maintenance begins if they want to claim the rewards.

How to Play After Server Maintenance

How to Update Genshin Impact

Server Maintenance on PC

After update maintenance is finished, re-open the launcher and click Update.

After downloading the game resources, restart and update the game resources to continue playing.

Server Maintenance on iOS/Android/PS4

After update maintenance is finished, restart and update the game resources to continue playing.

We recommend you connect to Wi-Fi when updating the game!


PC and Mobile players can pre-install the updates in advance before the release to access the new update earlier.
How to Pre-Install Updates

Server Maintenance Announcement Mail

Genshin Impact - Server Reset Time

Full Server Maintenance Announcement

Dear Travelers,

To bring you the best-possible Genshin Impact experience and fix some known issues, the developers will soon perform version update maintenance, during which the servers will be down.

While the update maintenance is in progress, Travelers will be unable to log in to the game.

Please take note of the update time and schedule your game time accordingly to avoid losing your progress.

We hope Travelers will bear with us during the disruption.

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