2020/10/22 Server Maintenance Update | Genshin Impact

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This is an announcement for an upcoming Server Maintenance for Genshin Impact on 2020/10/22. Read on to find out the maintenance times for your respective server.

Update: Maintenance is now complete. Please see the patch notes below.

Patch Notes

Adjustments and Optimizations

  1. Optimized the PC client and increased miHoYo Account Security.
  2. Increased the stability and security of our servers.

Fixes

  1. Fixed an issue where the Elemental Reaction "Shattering Ice" had a small chance to not properly stack with other Critical Hit-boosting effects.
  2. Fixed an issue where certain bushes would produce abnormal effects under specific circumstances.

Compensation

Primogems x240

(60 Primogems for each hour that the server is down.)

Eligibility

All Travelers at Adventure Rank 5 or above as of 2020/10/22 07:00.

Our developers will distribute compensation to Travelers via in-game mail within 5 hours after the update maintenance is finished.

Please go online to receive your mail before 2020/10/25 11:00. The mail will expire after 30 days, so don't forget to claim the attached compensation in time.

(Note: All times indicated in this notice are based on system time settings of your current device)

Server Maintenance Update

Genshin Impact - Event Info

There will be a server maintenance update for Genshin Impact on October 22, 2020 from 07:00 to 11:00.

Please take note that during this time, players will not be able to log in to the game.

Also keep in mind that server times may vary depending on your respective timezone.

See Server Reset Times Here

For more details, kindly see the full announcement text below

Full Announcement Text

Genshin Impact - Server Reset Time

Dear Travelers,

To bring you the best-possible Genshin Impact experience and fix some known issues, the developers will soon perform version update maintenance, during which the servers will be down.

While the update maintenance is in progress, Travelers will be unable to log in to the game.

Please take note of the update time and schedule your game time accordingly to avoid losing your progress.

We hope Travelers will bear with us during the disruption.

Update Time

2020/10/22 07:00 ~ 2020/10/22 11:00

(Precise times are subject to change. Players may also experience disruption outside of this period.)

How to Update Game

PC Version

After update maintenance is finished, re-open the launcher and click Update.

After downloading the game resources, restart the game and update the game resources to continue playing.

iOS/Android/PS4

After update maintenance is finished, restart the game and update the game resources to continue playing.

(We recommend you connect to Wi-Fi when updating the game.)

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