Server Maintenance Update | Genshin Impact

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Genshin Impact - Server Maintenance Guide

This is an announcement for an upcoming Server Maintenance for Genshin Impact. Read on to find out the maintenance schedule times for your respective server.

Server Maintenance Update

Genshin Impact - Server Maintenance Update

There will be a server maintenance update for Genshin Impact on 2021/04/28 06:00 (UTC+8) onwards.

Please take note that during this time, players will not be able to log in to the game.

Also keep in mind that server times may vary depending on your respective timezone.

See Server Reset Times Here

Server Maintenance Patch Notes

Genshin Impact - Version 1.5 Release Date and Summary

Version 1.5 Release Date and Patch Notes

Server Maintenance Compensation

Maintenance Reward

Genshin Impact - Primogem Image x300

60 Primogems for every hour the servers are down. No change to compensation amount if the update is completed early.


All Travelers at Adventure Rank 5 or above as of 2021/04/28 06:00 (UTC+8).

Developers will distribute compensation to Travelers via in-game mail within 5 hours after the update maintenance is finished.

Please go online to receive your mail before Version 1.5 ends. The mail will expire after 30 days, so don't forget to claim the attached compensation in time.

Server Maintenance Full Announcement

Genshin Impact - Server Reset Time

Dear Travelers,

To bring you the best-possible Genshin Impact experience and fix some known issues, the developers will soon perform version update maintenance, during which the servers will be down.

While the update maintenance is in progress, Travelers will be unable to log in to the game.

Please take note of the update time and schedule your game time accordingly to avoid losing your progress.

We hope Travelers will bear with us during the disruption.

Maintenance Update Time

2021/04/28 06:00 (UTC+8) Onwards

(Precise times are subject to change. Players may also experience disruption outside of this period.)

Server Maintenance How to Update Game

PC Version

After update maintenance is finished, re-open the launcher and click Update.

After downloading the game resources, restart the game and update the game resources to continue playing.


After update maintenance is finished, restart the game and update the game resources to continue playing.

(We recommend you connect to Wi-Fi when updating the game.)


PC and Mobile players can pre-install the updates in advance before the release to access the new update earlier.

Genshin - Pre-Installation ButtonEnlarge

How to Pre-Install Updates

Related Links

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Eula Yanfei
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Online Multiplayer Gameplay and Battle System
List of Controls System Requirements and File Size
How to Pre-Register Pre-Launch Rewards
Closed Beta Review Cross-Platform Play
Cross Saves and How to Save Get Ready for the Road
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    • >>[47]
      Definitely worth pulling just like Venti. Gacha game like Genshin, the meta bounces here to another. And the meta usually categorized as DPS creeping. So in order for people to keep pulling new character, miHoYo need to come up with slightly inflated DPS characters. But when it comes to support, it is less likely that new character will steal another character's unique support skills. Utility support like Venti and Zhongli will definitely live longer than DPS. Go pull Zhongli.

    • ar 54
      server: asia
      uid: 822037010
      teapot friend/speed, direct join for teapot

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