How to Fix Connection and Login Errors | Pokemon UNITE

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How to Fix Login and Connection Errors
This is a guide on fixing connection and login errors in Pokemon UNITE for Nintendo Switch and Mobile. Read on to learn how to fix sign in issues, how to Improve internet connection, how to check connection strength, and more!

How to Fix Connection Errors

Fix Connection Errors

Restart App or Device

A simple fix to a connection error is to restart either the app or the device itself. This will allow any system-related issues to refresh and go back to its original state, eliminating potential errors.

How to Restart Nintendo Switch
1 Press and hold the power button until the Power Menu appears.
Nintendo Switch Power Button
2 Select Power Options, then choose Restart.
Power Option
3 Wait for the console to restart. You can now proceed to launch the game.
Switch Lock Screen

Turn Off Airplane Mode

Airplane Mode Off

Ensure that Airplane Mode is turned off in your device's settings. Having this sitting on may interfere with communication with the game's servers or prevent the device from connecting to the internet entirely.

Update App and Device to the Latest Version

In general, apps and devices should be updated to their latest version frequently to get the best performance possible. Updates can include new features, bug fixes, or various game changes that are required to launch the app.

Update Pokemon UNITE app
Place the cursor on the app in the home screen and press the Plus Button button.

Update App 1
2 Select Software UpdateVia the Internet. (Make sure you are connected to the internet)
Update App 3
3 Select Ok if the app is already updated.
Update App 4
Update System Software
1 Select System Settings in the home screen.
Switch Menu
2 Scroll all the way down to the System tab, then select System Update.
System Update 1
If an update is available, the console will restart to install the update. Otherwise, Press the B Button Switch button to go back.

System Update 2

How to Improve Internet Connection

Improve Internet Connection
Check IconStay Close to Connection Source
Check IconChoose the Right Wi-Fi Frequency
Check IconUse a Wired Connection

Stay Close to Connection Source

Switch Internet Connection
Like most online devices, your device's connection will be dependent on its proximity to the internet source. Since Pokemon UNITE is an online game, it requires an internet connection at all times. If you experience slowdowns or drops due to a weak connection, try moving closer to your router. Additionally, make sure that there are no walls between you and your router to help strengthen your connection.

Choose the Right Wi-Fi Frequency

Switch Connection Wifi

2.4GHz 5GHz
Range Large coverage area. Small coverage area.
Speed Slow data rate. Fast data rate.

When your router supports it, you will be able to choose which frequency to connect to when using a wireless connection. If your device is located near the router and does not get moved around, it is best to use the 5GHz frequency to take advantage of higher speeds. Otherwise, use the 2.4GHz frequency if you are far away from your router. Knowing which frequency to choose ensures you are getting the best connection over Wi-Fi possible.

Use a Wired Connection

Switch LAN Adapter
Generally, using a wired connection is better than a Wi-Fi connection because of the better speeds and stability. Though your device will have to be tethered to your router with an ethernet cable, it is still worth it for getting a reliable connection, especially when playing competitive Rank Matches.

Unfortunately, the current Nintendo Switch models do not have a LAN port. You will have to buy a LAN Adapter to get a wired connection.

LAN Adapter Compatibility

Take note that not all LAN adapters are compatible with the Nintendo Switch. It is best to purchase Nintendo's Official LAN Adapter for the best compatibility and performance.

How to Check Connection Strength

Check Connection During Gameplay

Connection Strength

Connection Strength
3 Bars (Green) Excellent
2 Bars (Orange) Good
1 Bar (Red) Bad

During gameplay, you can check your connection strength at the top left side of the screen. Having a low connection means that you will be susceptible to lag or, in the worst case, getting dropped out of the match completely. This may occur if you are far from your router, the wireless signal strength is weak, or if the router is turned off.

How to Reduce Lag

Connection Speed Test

Switch Speed Test
You can also check your connection strength by running a Connection Test on your device. Although these tests are effective estimations, they give you an idea of how strong your connection is in your current condition.

Currently, there is no official minimum or recommended internet speed requirement for Pokemon UNITE. However, it is generally advised to have a high download and upload speed as much as possible to avoid any slowdowns and disconnections while playing.

What are Connection Errors?

What are Network Errors
Network errors are errors that impede the connection between a person's device and the internet. In online games like Pokemon UNITE, a connection error means something is preventing the device from establishing a connection to the game's servers.

Common Error Messages
Log-in Error
"A log-in error occured. Please restart the game."

Errors are Caused by Weak Internet Connection

Wifi Status Not Connected

The most common cause of connection errors is a weak internet connection or no internet connection at all. In this case, restarting the router can fix the connection error. If the problem persists, try checking for loose cables and attaching them properly. Otherwise, you can contact your Internet Service Provider for further assistance.

Errors Occurs When Server is Down

Failed to Reconnect

A server is a system that allows online multiplayer games to function properly. If Pokemon UNITE's servers are down or under maintenance, there is nothing people can do but wait for them to come back up. When the majority of users encounter connection issues, it is usually a problem on the server's end.

Server Status: Maintenance Schedules and End Times

Pokemon UNITE Related Links

Pokemon Unite Latest News.png

Latest News

Updates and Patch Notes

Updates and Patch Notes

Version 1.3

Version 1.3 Patch Notes List
(December 9, 2021)
(December 10, 2021)
(December 14, 2021)
(December 20, 2021)
(December 28, 2021)

Version 1.2

Version 1.2 Patch Notes List
(September 22, 2021)
(September 27, 2021)
(September 29, 2021)
(October 08, 2021)
(October 13, 2021)
(October 20, 2021)
(October 26, 2021)
(November 10, 2021)
(November 16, 2021)
(November 18, 2021)
(November 30, 2021)

Version 1.1

Version 1.1 Patch Notes List
(July 28, 2021)
(August 4, 2021)
(August 6, 2021)
(August 18, 2021)
(September 1, 2021)
(September 8, 2021)

Latest Maintenances and End Times

Server Maintenance End Time and Date
January 19 Maintenance January 20, 2022
7:00AM UTC
December 8 Maintenance December 9, 2021
7:00AM UTC
Mobile Release Maintenance September 21, 2021
12:00AM PT

Maintenance Schedules and End Times

All Latest News

Other News
Pokemon UNITE Game Review Hex Bug Details
Nintendo Switch Release Date Beta Features and Summary
Is Pokemon UNITE Free to Play? Is Pokemon UNITE Pay to Win?
Release Time & Countdown In-Game Purchases Guide
Pokemon UNITE Beta Review How to Fix Connection Errors
Appearing Characters Available Consoles and Platforms
Are There Bots in Ranked? Crossplay Guide: Is Pokemon UNITE Cross Platform?
MOBA Terms and Glossary

Pokemon Release Info

Pokemon Release Info
Pokemon UNITE - Gardevoir IconGardevoir Pokemon UNITE - Blissey IconBlissey Pokemon UNITE - Blastoise IconBlastoise Pokemon UNITE - Mamoswine IconMamoswine
Pokemon UNITE - Sylveon IconSylveon Pokemon UNITE - Greedent IconGreedent Pokemon UNITE - Decidueye IconDecidueye Pokemon UNITE - Tsareena IconTsareena
Pokemon UNITE - Dragonite IconDragonite Pokemon UNITE - Trevenant IconTrevenant -- --

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    • >>[457]
      A bit late, but could I join? I’m relatively new to masters, but I play Snorlax, Eldegoss and Dragonite decently well. My trainer code is KTRH0GF and my discord is IDunno#2708 (y’know, just in case).

    • >>[11]
      Cuz it isn't good and that's what many people think. It also takes his only mobility move he has

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