How to Use the Rescue Service App | ACNH - Animal Crossing: New Horizons (Switch)

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Learn about the new NookPhone app, Rescue Service; when and how to use it, and who is the one operating it in Animal Crossing: New Horizons (ACNH) for the Nintendo Switch.

What is the Rescue Service?

Transport to a Safe Place

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The Rescue Service is an app that connects you to an operator, and you can get teleported to a place of your choice in exchange for 100 Nook Miles.

Available from the Start of the Game

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Once you get your NookPhone, you will be able to gain access to the Rescue Service by selecting it from your NookPhone.

Available in All Game Modes

Whether you are playing solo, or have friends over on your island in Local or Online Play, the Rescue Service is always available to use, as long as you have the required Nook Miles.

How to Play Online Multiplayer | Do You Have to Pay for Online?

When Do You Need the Rescue Service?

When You Get Lost or Stuck in an Island

Whether you are in your own island, or visiting someone else's island, it's pretty easy to get lost. Islands are wide and have multiple levels of cliffs, so you might find yourself looking for the nearest building.

When You Need to Get Somewhere Fast

If you have extra Nook Miles to spend, you can use the Rescue Service to get to your house or a facility in an instant.

How to Use Rescue Service

1 Open your NookPhone and select Rescue Service.
2 Talk to the phone operator and pay up 100 Nook Miles.
3 Select a place to land in.
4 Get transported in front of the building.

1. Open Your NookPhone and Select Rescue Service

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Open your NookPhone by pressing ZL and selecting Rescue Service.

2. Call Rescue Service and Talk to the Operator

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You will need to confirm if you need to call Rescue Service, and the operator will explain how the feature works.

100 Nook Miles required

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To use Rescue Service, you need 100 Nook Miles. This will be subtracted from you before you continue.

3. Select a Place to Land In

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Select a place to be transported in. You can choose between a selection of buildings.

Places to Transport To
Home (Your house)
The plaza (Resident Services)
The shop (Nook's Cranny)
The airport (Island Airport)

4. Get Transported in Front of the Building

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The rangers will come to fetch you and you will be dropped in front of the building you selected.

Resetti's New Job

The Rescue Service Operator Might be Resetti


You may not see the rescue service operator, but the theme song when he talks may sound familiar if you played older Animal Crossing games. It's Resetti's theme song.

The way the operator talks, with shortened words, and calling you "kid" or "pal" are things Resetti does.

Dialogue Hints

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After using the Rescue Service more than five times, the operator will talk about not being able to reset your game because of the Autosave function. Who else would mention that other than Resetti?

Who is Resetti?

We also believe that Mr. Resetti is looking for a new job after his layoff. So please look forward to that.

-Aya Kyogoku (Animal Crossing: New Horizons Project Lead)
Source: Nintendo confirms Mr. Resetti lost his job thanks to 'Animal Crossing: New Horizons'

Resetti manages the Reset Surveillance Center in Animal Crossing: New Leaf, but because of New Horizon's new Autosave function, Resetti lost his job.

However, in an interview by Mashable, the project leader teased that Resetti started looking for a new job, and it might be the Rescue Service!

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