All Known Bugs and Error Codes

This is a compilation of all known bugs and error codes in Diablo 4 (Diablo IV). Read on to learn more about every issue currently in the game and potential fixes for each one!

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List of All In-Game Bugs

Drums of Vault Brazier Bug and How to Fix

Players are unable to interact with the brazier during the Drums of the Vault quest in the Season 3 Questline. You can fix this issue by simply exiting The Gatehall using the door on the northwest side of the map or by using your town portal.

Drums of the Vault: How to Fix the Brazier Bug

Smoldering Ashes Disappearing

Players can lose their unspent Ashes if they change World Tiers or exit to the Character Select screen. Lost Ashes will not show up on the seasonal tab and cannot be allocated to the seasonal blessings.

There is no official fix for this issue yet, but we have confirmed that exiting to the Character Select screen again or restarting the game fixes the issue.

Smoldering Ashes Bug and How to Fix

Stolen Artifice Quest Disabled

On. June 3, 2023, the Stolen Artifice side quest has been disabled by the development team, likely due to a bug during the battle with Darcel that causes them to spawn multiple times. This was confirmed by a Blizzard community manager.

However, this bug has been fixed as of the June 4 Server-side Hotfix Patch. If the bug still persists on your end after the patch, you're welcome to share it in the comments section!

Stolen Artifice Quest Walkthrough and Bug

As the World Burns Bug

Some players have reported a bug during the As the World Burns main quest in Act 2, where Donan doesn't appear after defeating Astaroth.

This bug has been fixed as of the June 4 Server-side Hotfix Patch. If the bug still persists on your end after the patch, you're welcome to share it in the comments section!

As the World Burns Quest Walkthrough and How to Fix Bug

Witch of the Wastes Dropped Vial

Teleporting to a nearby Waypoint during Witch of the Wastes causes the Vial of Purified Quicksilver to be dropped from the player's inventory. This can lead to careless players having to fight Valtha again if they fail to notice the dropped quest item.

To prevent this, either walk or ride a mount back to the Ruined Tower to finish the quest.

Witch of the Wastes Quest Walkthrough and How to Fix Bug

Fury Against Fate Bug

Some players on the official Blizzard forum have reported a bug where the “Clear the cannibal feeding ground” objective is unable to be cleared, possibly due to the Crane Tribe army not running down the dungeon alongside you. However, there is currently no known fix for the issue.

Our walkthrough team has not encountered this bug and cannot confirm it at this time. If you have a possible fix for this bug, you're welcome to share it in the comment section and we will make sure to confirm the fix!

Fury Against Fate Quest Walkthrough and Rewards

Bloodstained Letter Not Starting Blood and Sweat

A bug currently exists where interacting with the Bloodstained Letter at the Ruins of Qara-Yisu in Dry Steppes does not start the Blood and Sweat Side Quest.

There is currently no official fix for this bug, so if you managed to resolve this issue on your end, please share it in our comments section and we will make sure to confirm the fix!

Blood and Sweat Quest Walkthrough and Rewards

List of All Error Codes

Fenris Error

Error Code Fenris occurs when Diablo 4 encounters an unexpected error, which can happen due to various factors while playing through the game. While there are currently no official fixes or guides for this error code, we suggest taking note of the error's unique Report ID and visiting Blizzard's official support forums for further assistance.

How to Fix Error Code Fenris

Your Account Is Currently Locked Error (395002)

Error Code 395002 is an error that results in players being unable to successfully queue into Diablo 4. Despite what the error message says, players need not worry as the account isn't permanently locked. The issue is more likely related to the server being unable to accommodate more players.

To fix this error, we recommend waiting for a few minutes before attempting to start the game again. If this doesn't work, restarting the game and trying again can fix the issue.

How to Fix Error Code 395002:
Your Account Is Currently Locked

Unable to Find a Valid License Error (315306)

Error Code 315306 is an error exclusive to consoles that pops up upon starting Diablo 4 and prompts the player with an Unable to Find a Valid License Code screen. This error can be circumvented by downloading any free item from the PlayStation Store. Even a game or add-on not related to Diablo 4 will do the trick!

How to Fix Error Code 315306 and Unable to Find a Valid License

Game Crashing with “Diablo IV Retail is Not Responding”

This bug occurs when starting up the game and entering the login queue for the first time, at which time the game will crash. After this occurs, the game will crash on the title screen every time, and becomes unable to return to the previously accessed login screen.

We've found a solution for this where reinstalling the game on any other disk drive will allow the game to start normally.

How to Fix Game Crashing with Diablo IV Retail is Not Responding

Network Disconnection Error

Players may experience random network disconnection errors in-game. This may be attributed to the overloaded servers. There's currently no known fix for this.

Failed Login Error (34203)

This error occurs when the player has finished waiting in the queue and is about to start the game, but a problem supposedly occurs with the login. As multiple players are experiencing this issue, it's thought to be a problem on the server side, not with the player's login information or credentials.
How to Fix Error Code 34203

Request Timeout Error (300008)

Timeouts are being reported across the open beta. From the character selection screen to in-game cutscenes, players have experienced getting booted straight back into the start menu once the timeout error pops up.
How to Fix Error Code 300008

Server Ping Failure (396022)

Error 396022 occurs whenever players fail to connect to the Diablo 4 open beta servers. This usually happens during heavy queue times or random instances of server instability.
How to Fix Error Code 396022

Valid License Error (315306)

This error happens when you try to enter the beta before the official release time, or when login authentication fails.

Error Code 300006

Error Code 300006 is an error code that appears when you try to get into the game from the character selection screen. This can occur either by entering the game from an already made character or after creating a new character. take note that the character you created before encountering the error will still be created so avoid spamming the continue button unless you wish to have your character menu be populated by level 1 characters.

Error Code 1016

Error Code 1016 occurs while the player is waiting in queue to login to the Diablo IV servers, but an issue with your connection occurs.

How to Fix Error Code 1016

Lobby Server is Currently Not Available Error (397000)

Error Code 397000 is an error of a possible mismatch in the version of the game client or the Battle.net launcher.

How to Fix Error Code 397000

Cannot Activate Battle Pass (700004)

Error Code 700004 prevents players from activating their Premium Battle Pass and forces them to log out and log in again. This stops players from getting into the game.

How to Fix Error Code 700004

Unidentified Errors

Error Code 300202

Error 300202 is a general error that pops up throughout the beta. This is usually experienced whenever you remove yourself from the server queues.
How to Fix Error Code 300202

Error Code 316719

Error Code 316719 generally occurs after you have been booted via a Network Disconnection Error and then attempt to rejoin the game. It likely indicates that the server is currently too busy to allow you to rejoin.
How to Fix Error Code 316719

Error Code 401003

Error Code 401003 is another general error that occurs while attempting to reconnect after a Network Disconnection error.
How to Fix Error Code 401003

Error Code 75

Error Code 75 is an authentication error that occurs if you attempt to launch the game without updating the game to the latest version.
How to Fix Error Code 75

All Beta Bugs and Issues

Reported Open Beta Issues

The following bugs and issues are being investigated by Blizzard's dev team, as per their official forum posts for PC and Consoles.

• If the player triggers the Lorath introduction cutscene while the world is in daylight, the player’s and Lorath’s shadows will shimmer in-game until the Prologue is complete. This issue will not occur if the player skips the cutscene.
• In-game voice chat may not function correctly for all players.
• Performance optimizations are still in progress. Players may encounter some performance issues, particularly on older hardware across different platforms.
• The ‘Play’ tab at the top of Character Selection is clickable but currently does not lead to another menu in the beta.
• Users may experience a queue while logging into Diablo IV during Early Access Beta Weekend. Please note that the countdown may finish and go beyond the duration listed on the queue timer. Do NOT leave the queue as this will restart the queue. We will have more accurate timers in place for Open Beta Weekend.
• During the beta players will be able to select from a wide variety of work-in-progress “Text Language” options beyond English. English will be the only available option for “Spoken Language” during the beta, but other languages will be available at launch.
• (Console Only): Player 2 may experience issues joining games with a pre-existing hero while playing couch co-op during the Prologue.
• (Console Only): Players playing Hardcore in local couch co-op on console may not be able to return to character select until both players die. This will be addressed at launch.

Beta Co-op Not Working

Couch Co-op for beta is currently not working. While it has been available during the first initial release, players have found the feature to currently be unusable.

Co-op Not Working in Beta

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