Pre-orders of Hogwarts Legacy have been cancelled and refunded for the XBox and Playstation due to delays in release and the lack of updates from players on pre-order preferences. Read on to learn more about the cancellation and what you can do!
According to the official twitter for Warner Brothers Support, there was a delay in the release of the Xbox One version of the game. Because of this, pre-orders were cancelled.
Witches and Wizards can check their emails for information regarding the pre-order cancellation. Be sure to check your Spam folders as some mail can get lost in there!
Witches and Wizards who bought the PlayStation version of the game should have received an email that required them to update their pre-order preferences. Those who did not do so before December 20, 2022 had their Digital Deluxe Editions refunded.
Players can attempt to re-order the game once it has been made available again in their respective stores! If your refund was credited back to you, you should have no problems purchasing the game again!
Pre-Order Bonuses and All Game Editions
If you cannot make another purchase or your refund hasn't been credited to you, contact Xbox or PlayStation support to handle your query.
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Day 1 Update and Patch Notes
Updated 1/30/2023
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Release Date and Time
Updated 5/5/2023
Find out when Hogwarts Legacy is available for each console!
Pre-Order Guide
Updated 2/7/2023
A list of all pre-order bonuses as well as how to pre-order the game.
Early Access Guide
Updated 2/7/2023
Get 72 Hour early access by pre-ordering the game.
First Impressions and Previews
Updated 1/26/2023
See previews and our first impressions of Hogwarts Legacy prior to release!
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Join the event and get a chance to win a Collector's Edition copy and a PS5!
System Requirements
Updated 1/24/2023
Check out what kind of system requirement is needed to play Hogwarts Legacy for each platform!
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Updated 2/6/2023
Can you upgrade from PS4 to PS5 and other older gen consoles?
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Updated 2/8/2023
Get the iconic Sorting Hat from Hogwarts as your avatar!
Pre-Orders Cancelled on Some Platforms
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HOGWARTS LEGACY software © 2022 Warner Bros. Entertainment Inc. Developed by Avalanche Software. WIZARDING WORLD and HARRY POTTER Publishing Rights © J.K. Rowling. PORTKEY GAMES, HOGWARTS LEGACY, WIZARDING WORLD AND HARRY POTTER characters, names and related indicia © and ™ Warner Bros. Entertainment Inc.
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