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Can't Invite Friends Bug: All Known Fixes

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Overwatch 2 - Can
Players have been getting error messages such as “can't invite friend”, or “friend on different version”, when trying to invite friends in Overwatch 2. Read on for more details, as well as the cause and solutions to this issue.

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Players Unable to Invite Friends

Error messages such as “can't invite friend” or “friend on a different version” are occurring when players use the Social UI to try to invite their friends to a group. This is preventing some players from playing together and limiting the overall user experience.

Friends List Bug Back Again After Latest Maintenance

After the latest server maintenance on October 10 at 8pm PDT The bug which was preventing players from inviting friends to play matches has reportedly resurfaced. This is unfortunate, as this issue was seemingly resolved following the previous server maintenance on October 7.
Server Maintenance Schedule and Updates

“Can't Invite Friend” Meaning

Most of the time this means that the client failed to perform the search for your friend, rather than the friend was unsearchable. This can be an indication that there are local network issues or server side congestion. It could also simply be that the friend on question is not connected at the time of inviting.

“Friend on a Different Version” Meaning

Although the error message “friend on a different version” is being displayed, this is not actually the case. As Overwatch 2 is fully cross-platform, you are able to invite friends regardless of whether you are all playing on the same console/PC.

Furthermore, Overwatch 1's servers shutdown with the commencement of Overwatch 2, so there is no different version. As with the “can't invite friend” error message, this is generally an indicator of a server side issue, or potential error with the Social UI.

Social UI Glitch


Blizzard states in their Known Issues Guide that players being unable to invite their friends or recent players using the Social UI is due to an in-game error. Specifically stating that the “on a different version” message is part of this error.
Blizzard Official | Known Issues # How to Fix and Invite Friends ## Reload the Game

One solution that appears to be working for many players is simply to exit the game and reload it. Upon reloading, most players no longer encounter the error messages.

## Ensure Cross-Platform Play is Enabled

If platform play is disabled on either yours or your friends account and you play on different platforms it will not be possible to play in the same group or against each other. Follow the steps below to check if cross-platform play is enabled.

### PS4, PS5 and Nintendo Switch
1 Go to the Options Menu
2 Click on the Gameplay tab
3 Scroll down to Cross-Platform Play and enable
### Xbox Series X and S
1 Head to Xbox Settings
2 Press Account
3 Head to Privacy & Online Safety
4 Click on Xbox Privacy
5 Scroll to View Details & Customize
6 Press Communication & Multiplayer
7 Enable Cross-Network Play
### PC

As of now, PC players will not be able to turn off cross-platform play for quick play matches. Playing ranked matches will turn off cross-platform play.
Cross Platform Play Guide | Overwatch 2

## Use “/invite” in Chat

Blizzard states in their Bug Report that using “/invite” in chat and typing in the person's battletag directly is a possible solution to this error.

## Check for Updates

Make sure your PC/console as well as game software is up to date with the latest version.
All Known Bugs, Errors and Issues | Overwatch 2

# Related Guides Overwatch 2 - News and Latest Updates Partial Banner All News and Latest Updates ## All The Latest News

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