Cause of Crashes and Possible Fixes

Crashes and errors are known issues that can happen without warning in The First Descendant. Aside from the PC, we have also included possible fixes for both PS4 and PS5. Find out more on what causes the game to crash and learn the possible fixes by reading this guide!

What Causes the Game to Crash?

The Game is Currently Unstable

There has always been cases of games freezing or crashing regardless of what platforms they are on. If the game keeps crashing, wait a while and come back later and try again. You can also check their official Twitter Account for any news regarding server maintenance.

How to Fix Error Code LE:13

New Updates Causes Crashes

Bugs and Errors tend to occur even after a game receives a sizeable update. So as mentioned before, try coming back at a later time to see if conditions have improved. In case of bugs from updates, players can expect a hotfix or announcement from the team's official Twitter Account in a short amount of time.

Updates and Patches

Unstable Internet Connection

The problems you are experiencing with the game can also be caused by an unstable internet connection. If you have tried multiple troubleshooting methods and still cannot get into to the game then consider contacting your internet service provider for a possible solution.

Possible Fixes for PC

Check Minimum System Requirements

Errors are likely to occur if your PC does not meet the game's minimum system requirements. The minimum system requirements on the PC is the lowest specification for your device that lets you play the game with reduced visuals. This means you can still play the whole game, but only on settings that matches the specs of your PC.

Required System Specs

Lower your Graphics Settings

Lower your graphics settings if you are experiencing crashes or performance issues in general. We recommend lowering the graphics settings highlighted in red the most to reduce crashes or any issues that involve stuttering.

Graphics Settings Guide

Possible Fixes for PS4 and PS5

Update System Software

Check if your PS4 or PS5 system software is up to date before playing the game. You can check this by navigating to your settings page from the main menu.

Other Possible Fixes

Relaunch the Game

This is a normal procedure for all platforms, simply close and restart the game if it refuses to function correctly. This applies for both PC and consoles.

Restart your PC or Console

If the game prevents you from using your PC or console any further, then you will have to restart the whole unit instead and try to run the game again.

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