Connection Error and How to Fix It

Connection Errors occasionally occur when logging in Honkai: Star Rail. Check out a list of possible solutions to help resolve this issue.

How to Fix Connection Error

Check the Server Status

One of the first things you should do is to check if the servers are online or under maintenance.

There is currently no server status page that allows you to see if the servers are undergoing quick repairs, but you can check the official Honkai: Star Rail Twitter page for any announcements if the servers have been temporarily shut down.

Restart the Game Launcher

It might be worth relaunching Honkai: Star Rail to make sure that the game properly connects to the official game servers as there might be some slight interference while attempting to connect during an earlier session.

Check if Internet Connection is Stable

After confirming that the servers are online, the issue might be on your end, double check if your internet connection is fast and stable.

Be sure to close all applications that are downloading in the background as this slows down your internet speed, thus affecting your overall connection to the game.

Reinstall the Game

As a last resort, reinstall the game to reacquire all the game files. The issue might be that one of your game files are corrupted.

What Are Connection Errors?

Unable to Connect to the Game's Servers

Connection Errors are one of the few internal issues in the game where players are unable to login to their accounts and play the game.

The most common reason is that there are a some hindrances when attempting to connect to the servers such as poor internet connection, corrupted game files, or the official servers are offline for maintenance.

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