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Players have been receiving the Your Profile Was Signed Out status: Dexterity error and getting kicked out of matchmaking as a result in Modern Warfare 2 and Warzone 2.0. Read on to learn more about this bug and how to work around it.
List of Contents
Upon entering matchmaking, many players are reporting being booted back to the main screen and receiving a Your profile was signed out. status: CAPHIS or status: DEXTERITY message. This bug seems to primarily affect Xbox and PlayStation owners.
While there has been no official acknowledgement or response of the issue from either Infinity Ward or Raven Software, there are some possible workarounds to this frustrating issue.
The simplest solution seems to be to change the Game Voice Channel to All Lobby or Party Only.
| How to Change Game Voice Channel | |
|---|---|
| 1 | Open the main menu. |
| 2 |  Under Settings, select Audio. |
| 3 |  Scroll down to the Channels section and change Game Voice Channel to either All Lobby or Party Only. |
If the above solution doesn't work, some PlayStation players have noted that deleting the Saved Data files under Storage for Modern Warfare 2 has fixed the issue.
| How to Delete Saved Data | |
|---|---|
| 1 |  Under Settings, go to Storage. |
| 2 |  Select System Storage. |
| 3 |  Select Saved Data, then delete the files for Modern Warfare 2. |
Found another solution to this bug? Let us know in the comments below!
Xbox series S. Couldn't play any game mode. Switch audio to all lobby and loaded right up into a game Thank you
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Getting this error today. Don't think it's fixed. Typical