Increase the page file settings of your computer to fix the crashing issue in inZOI. See why the game keeps crashing and all the ways to fix the crash to desktop and freezing issues here.

How to Fix Crashing Issue

• Increase the Page File Size of Your Computer
• Do Not Fast Forward at Max Speed After Loading a Save File
• Lower Graphics Settings
• Update Your Video Card Driver

Increase the Page File Size of Your Computer

Increasing the page file size of your computer means allocating virtual memory to one of the computer's drives, allowing you extra memory to use to play inZOI.

Steps to Increase Page File Size

1. On the "Type here to search" search bar, type "sysdm.cpl" and press Enter.
2. Go to the Advanced tab and click the Settings button under Performance.
3. On the Performance Options, press the Change...
4. Uncheck the box that says Automatically manage paging file size for all drives to allow you to set a specific custom size for the page file settings.
5. Choose the drive where you want to increase the page file size and click the Custom Size radio button. Type 16484 on Maximum size (MB) and press the OK button.

Do Not Fast Forward at Max Speed After Loading a Save File

When you load your save file, let the game run at normal speed first before using the fast forward button. It is likely that fast forwarding just after the game loads the save file causes crashes as it tries to keep up with the game at more than x1.0 speed.

Lower Graphics Settings

inZOI requires high system requirements and lowering them in the Options menu can help reduce the amount of video memory needed to run the game. In particular, choose the Low or Very Low preset and see if the error still occurs even at these settings.

Best Settings for Graphics and Performance

Update Your Video Card Driver

The first thing to consider is to update the drivers of your video card. Go to the official Nvidia or AMD driver download website and choose the driver that matches your video card.

It is recommended to perform a clean installation when installing an updated video card. This eliminates issue of the old drivers still appearing in your computer.

Recommended Nvidia Video Card Drivers

The Version 0.1.2 Hotfix Details post on the official inZOI website has shared a list of recommended graphics driver versions for each of the Nvidia RTX series of video cards.

You can check the current version of your Nvidia graphics card driver by opening Nvidia Control Panel. Press Help and click System Information to find the driver version below the Details column.

Crashing Issue Explanation

Caused by Low Physical Memory (RAM), Virtual Memory, or Video Memory (VRAM)

The crashing issue is likely caused by low physical memory (RAM), virtual memory, or video memory (VRAM). A quick workaround is to increase the page file size of the drive that has inZOI installed.

Insufficient Video Memory to Run the Game Error

inZOI Related Guides

Bugs and Troubleshooting

All Bugs and Troubleshooting Guides