Lakeview Hotel Walkthrough and Guide

Here's a full Lakeview Hotel walkthrough for the Silent Hill 2 remake. Check out our guide for all Lakeview Hotel maps and puzzle solutions!

Lakeview Hotel Walkthrough

• Sail to Lakeview Hotel
• Find the Snow White Figurine
• Find the Cinderella Figurine
• Solve the Bookshelf Puzzle
• Open the Suitcase
• Reach the Employee Section
• Open the Break Room Safe
• Find the Little Mermaid Figurine
• Solve the Music Box Puzzle
• Watch the Video Tape in Room 312

Sail to Lakeview Hotel

Ride the boat on the pier and keep rowing the boat toward the light beaming through the fog, until a cutscene triggers showing James arriving at the Lakeview Hotel docks. Ascend the stairs to the top deck and find the Lakeview Garden Map on a bulletin board to your right. Walk toward the front doors of Lakeview Hotel, enter the building, and find the Lakeview Hotel Map on the bulletin board to your right.

In the center of the Lobby, you will find the Music Box Puzzle. You must locate its missing parts and solve the puzzle in order to progress further into the hotel. Behind the reception desk, you will find a save point and a key cabinet. Here, you can pick up a key ring that contains an Ornamental Key to open the Music Box, as well as the Room 312 Key.

Find the Snow White Figurine

Head to the Utility Room on the first floor east wing of the hotel and grab the Sunrise Wing Key on top of the table. Next, climb up to the second floor, unlock the double doors to the right, and make your way to the Hall by passing through the Cloakroom balcony. You can find the Room 202 Key on a sofa at the left side of the room. You can also find a Ripe Apple by navigating to the far right corner of the hall.

Make your way over to Room 202 and unlock the door, where you will be greeted by the Mirror Puzzle. Place the Ripe Apple on the platter in front of the mirror, find another Mirror Shard inside the bedroom, and piece together the shards on the mirror frame like a tangram. Completing it will unlock the door to Room 201 where you can find the Snow White Figurine.

Mirror Puzzle Guide

Find the Cinderella Figurine

Head to the west wing of the second floor to access the staircase leading up to the third floor. Open the door to the Conference Room and find a Cleaning Staff Note with Room Key 107 on top of the locked fireplace. Head back down to the first floor and open the door to Room 107, then exit into the garden. Make your way toward the gazebo at the far left corner of the garden and find the Fireplace Key on top of a knocked over janitor's mop bucket.

Return to the third floor Conference Room and use the key on the fireplace to get the Cinderella Figurine. This action will summon a Mandarin into the room which you will have to defeat. Afterward, head through the broken wall into Room 316, push a dresser to reveal a breakable wall and pass through to Room 318 where you can pick up a Paint Can from the coffee table.

Solve the Bookshelf Puzzle

Go back down to the second floor and make your way to the Sunrise Wing and head inside the Reading Room where you will find four books. Inspect the Bookshelf, and with the painting on the wall serving as your clue, insert the books in their proper locations. Doing so will unlock a hidden room with a Suitcase and a Vanity Mirror inside. Around the room, you will see three photos which will serve as your clue to opening the case.

Bookshelf Puzzle Guide

Open the Suitcase

In order to get the Suitcase Code, you must first replace the lightbulb on the vanity mirror. Considering that you already have the Paint Can in your inventory from Room 318, locate the other items needed for the Vanity Mirror. Head out of the room and walk over to the third floor Utility Room to grab a Boltcutter from the metal shelves.

Make your way to Room 217, go to the balcony, shoot through the broken glass on the first floor ceiling, and head to the Lake Shore Restaurant on the first floor to obtain a Can Opener. Head out into the Lakeview Hotel Gardens and open a locked gate to your right with the Boltcutter. Pass through and walk toward a fountain with a fish statue holding a Light Bulb in its mouth. Combine the Can Opener and Paint Can to create an Open Paint Can, then combine it with the Light Bulb to get a Red Light Bulb.

Return to the Suitcase and insert the Red Light Bulb into the socket on the Vanity Mirror to reveal the Suitcase Code which will differ depending on puzzle difficulty. Use it to open the Suitcase and get the Employee Elevator Key.

Suitcase Code and Vanity Mirror Puzzle Guide

Reach the Employee Section

Enter the Employee Elevator room on the second floor and find a save point on the wall. Place all of your belongings inside the Cabinet in order to ride the elevator. Otherwise, alarms will blare and refuse to let you descend.

After clearing your inventory and being granted permission to ride the elevator, head down to the Break Room of the first floor Employee Section. Once there, find the Employee Section Map on the bulletin board. There will be enemies in this section, so do your best to avoid encounters with them.

Open the Break Room Safe

To get the Break Room Safe Code, you must open a Gem Box located inside the Manager's Office. There will be a painting on the wall across from the puzzle that gives you a hint on how to solve it, but first locate the three gemstones. You can find the Red Gemstone inside an ornate box in the Manager's Room which you can access by pushing a shelf in the TV Room that covers a hole in the wall.

Make your way to the Cafeteria, jump through the broken window, and pass through a wall to the Kitchen where you can find the Green Gemstone on a table in front of a window. Next, locate the Blue Gemstone inside the Freezer Room by entering through the Pantry. Head back to the Gem Box and place them in the correct order that replicates the pattern painted on the wall to get the Break Room Safe Code: 7414. Head back and open the safe to get the Video Tape and Basement Key.

Hotel Safe Code Puzzle Guide

Find the Little Mermaid Figurine

Unlock the door labeled Basement to access the stairwell, and descend to the hotel Basement. There will be a Mandarin patrolling around the hallway, so be sure to evade it while exploring. Run toward the Maintenance Room and enter the gap in the wall to find a Pump Valve. Next, head into the Liquor Storage room, pass through a hole in the wall, and use the Pump Valve to decrease the pressure on the steam pipe and access the Boiler Room.

Find the Venus Tears Bar Key on a pipe next to the boiler and use it on the Venus Bar Kitchen door. Take the Pump Valve again and place it on the steam pipe next to the Venus Bar door and decrease the pressure to gain access into the bar, where you will find The Little Mermaid Figurine in front of the broken jukebox. Exit through the bar's front doors and head back to the Music Box on the first floor.

Solve the Music Box Puzzle

Music Box Riddles	Figurine Placement and Disk Alignment

Place all three figurines in their designated spots. Navigate to the Music Box's facade where you may read the stories for each door tied to one of the fairy tale character figurines and unlock the doors via the keys. Your goal is to rotate the disks and complete the puzzle by directing each figurine to its correct door.

Once the correct path has been aligned, press the activate button to lead the figurines into their respective doors and obtain a 3F Corridor Key.

Music Box Puzzle Guide

Watch the Video Tape in Room 312

Head to the second floor first and retrieve all of your belongings from the Employee Elevator cabinet, then head up to the third floor. Unlock the padlock to the 3F Corridor to gain access to Room 312. Once inside, insert the Video Tape into the VCR next to the TV and watch as the cutscene plays out. After being confronted by Laura, the scenery inside the room abruptly shifts, transporting James into the Lakeview Hotel Otherworld.

Lakeview Hotel Maps

All Lakeview Hotel Maps

Lakeview Hotel Garden	Lakeview Hotel 1F	Lakeview Hotel 2F
Lakeview Hotel 3F	Employee Section	Basement
Basement (Venus Tears)

All Map Locations Guide

Lakeview Hotel Puzzles

All Puzzles

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