The Retro Prisoner Skin is one of the pre-order bonuses you can get for buying The Callisto Protocol early. Read on to find out which game editions offer the Prisoner Retro Skin, how to equip it in the game, and how to fix it if it disappears!

How to Get the Retro Prisoner Skin

Purchase Any Game Editions

Day One Edition	Edition Price: $59.99 • The Callisto Protocol • Retro Prisoner Character Skin • 2 Retro Prisoner Weapon Skins • Contraband Pack (PS Exclusive) Note: You can only get these items if you pre-order this game edition.
Digital Deluxe Edition	Edition Price: $79.99 • The Callisto Protocol • Retro Prisoner Character Skin • 2 Retro Prisoner Weapon Skins • Season Pass • 48 hour Advanced Access to Story DLC (PS Exclusive)
Collector's Edition (Only Available in the US)	Edition Price: $249.99 • The Callisto Protocol • Retro Prisoner Character Skin • 2 Retro Prisoner Weapon Skins • Season Pass • Jacob Statue • Steelbook Case • TCP Comic #0 Edition • Outer Way Collectable Pin • UJC Collectible Pin • 48 hour Advanced Access to Story DLC (PS Exclusive)

Pre-ordering the Day One Edition of The Callisto Protocol will get you the exclusive Retro Prisoner Skin for free. If you miss the pre-ordering dates and have extra cash, you can purchase the Digital Deluxe or Collector's Edition to get the Retro Prisoner Skin and other exclusive rewards.

It also comes with two Prisoner Weapon skins for your weapons to match the retro look!

How to Equip the Retro Prisoner Skin

From the Character Skin Menu

You should be able to equip the Retro Prisoner Skin by going to the Main Menu > Options > Gameplay > Character Skin. You will find it on the left side of the screen, along with other skins you have collected.

Retro Prisoner Skin Not Showing Up

Some users have reported issues regarding their Retro Prisoner skins not showing up. Below are some possible fixes if you've experienced issues with one of your outfits disappearing.

Make Sure You Are in the Main Menu

The option to change your character skin only appears in the main menu of the game. This means that you cannot access it during gameplay, and you'll need to exit your game and head to the game's menu in order to change.

Refresh, Recache, Restart the Game

The game may encounter errors that are sometimes unique only to certain players. If patches are unavailable to resolve these errors, it is always recommended to restart the game in order to flush out the unnecessary applications hindering your gameplay.

Wait for Future Patches on Your Selected Platform

The Callisto Protocol is a newly released game, and users will likely encounter technical glitches and errors during their gameplay. Some issues may involve difficulty in equipping character skins.

Be sure to tune in for announcements from the developers. Patches are usually offered to players to resolve such issues.

Latest News and Updates

Contact The Callisto Protocol Team

You can contact The Callisto Protocol team via their online help desk if all the known methods don't fix the issue.

Alternatively, you can tell us what issues you're having with the skins, and we'll look for a possible solution. You can send us a message in the comments section!
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