First-Class Customer Service Event Guide

Zenless Zone Zero's First-Class Customer Service is a Rhythm Game Event in 1.1. See how to play the rhythm game in Zenless Zone Zero (ZZZ), event schedule, and all the rewards here!

First Class Customer Service Event Information

Playback Device Repair Event Details

Event Start	August 16, 2024
Event End	August 26, 2024
How to Unlock	Reach Inter-Knot Level 15 Complete Mole in the Hole (I) Soldier 11 Agent Story
Rewards

First Class Customer Service is a Rhythm Game Event where you must repair the customers' playback device in Simple Adjustments (Easy Mode) and in Precise Calibration (Hard Mode) to get rewards!

Other Events and Schedule

How to Unlock First-Class Customer Service

To unlock First-Class Customer Service, you must reach Inter-Knot Level 15 and complete the Mole in the Hole (I) Quest otherwise known as Scarlet Invitation in the Schedule or Passing Off as Fake in the HDD!

Scarlet Invitation is the first part Soldier 11's Agent Story, the Mole in the Hole Quest Series. You also need to complete the unlock quest of the same name as the event!

Mole in the Hole (I) Quest Guide

First-Class Customer Service Schedule

First-Class Customer Service Schedule and Stages

Day 1 - 1st Playback Device Guide

Focus on One Side of the Circle in Hard Mode

The fast pace expanding circles can be perfectly timed when you try to focus on one side of the outer circle. This way, you can trick your mind and enhance your reaction time.

Keep Calm and Collected in Easy Mode

The expanding circles on the 1st Simple Adjustments challenge expands in quite a slow pace, so you just need to keep calm and collected while timing the expanding circles onto the the outer circle.

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Day 2 - 2nd Playback Device Guide

Wait for the Red Ring to Get Close to the Outer Ring

For the 2nd Simple Adjustments Challenge, simply wait for the expanding red ring to get close to the outer ring and then hit the button once it overlaps to perfectly tune it.

There is no need to worry about it disappearing, because the red ring expands at a very slow pace.

This tip also applies for the 2nd Precise Calibration Challenge, where you need to tune the expanding green and red rings simultaneously. The pace of both expanding rings is also quite slow.

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Day 3 - 3rd Playback Device Guide

Be Alert for the Fast Expanding Blue Ring

Always be alert when timing the fast-expanding blue ring onto the outer circle. It expands at a slow pace at the start, but when it is halfway from the outer circle, the pace will instantly change into a fast one.

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Day 4 - 4th Playback Device Guide

It Comes Fast After the 16th in Hard Mode

Focus on one side of the Outer Circle

Wait for the red ring to come close

Both the green and red rings expand at a slow pace from the start but will instantly change to a very fast pace after the 16th ring.

The previous tips can be used to complete this challenge, which is to try focusing on one side of the outer circle and wait patiently for the disappearing red ring to come close to the outer circle.

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Day 5 - 5th Playback Device Guide

Be Ready For the Red Rings in Hard Mode

We recommend that you always be ready for the fast-expanding red rings that will come towards the end of the challenge. The fast red rings will come at the 21st ring, then switch to green rings, and come back to red at the 28th.

The disappearing red rings can always be timed perfectly when you wait for them to reappear when they get close to the outer circle.

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How to Play First Class Customer Service Event

First Class Customer Service Event Guide

1. Expand the Video Store
2. Select a Stage
3. Align the Moving Circle Perfectly
4. Continue For Multiple Times

Expand the Random Play Video Store Operations

Proxies can expand the Random Play video store operations by helping customers repair and tune their video players.

Select certain challenges in the event menu, then time and align the moving circle perfectly onto the guide circle to complete the event.

List of All Events Guide

Select a Stage

You can start the event by selecting a stage in the event menu.

Align the Moving Circle Perfectly

The objective of the event is to align the moving circle as close as possible to the guide circle.

Continue For Multiple Times

Continue aligning the moving circle to the guide circle multiple times to complete the event.

First Class Customer Service Event Rewards

Total Rhythm Game Event Rewards

Total Event Rewards
Polychrome x300	Boopon x5	Denny x300,000
Senior Investigator Log x20	W-Engine Energy Module x6	Bangboo System Widget x4

Rewards Per Day

Day	Rewards
Day 1	Polychrome x60 Boopon x1 Senior Investigator Log x4 W-Engine Energy Module x2 Denny x60,000
Day 2	Polychrome x60 Boopon x1 Senior Investigator Log x4 W-Engine Energy Module x2 Denny x60,000
Day 3	Polychrome x60 Boopon x1 Senior Investigator Log x4 W-Engine Energy Module x2 Denny x60,000
Day 4	Polychrome x60 Boopon x1 Senior Investigator Log x4 Bangboo System Widget x2 Denny x60,000
Day 5	Polychrome x60 Boopon x1 Senior Investigator Log x4 Bangboo System Widget x2 Denny x60,000

Battle Pass Rewards

Requirements	Rewards
Complete 5 Simple Adjustments stages in "First Class Customer Service"	x1600

Completing 5 Simple Adjustment stages in the First Class Customer Service Event will reward you with 1600 New Eridu City Fund EXP.

Note that you can claim this reward on the New Eridu City Fund menu and not on the event's menu.

New Eridu City Fund Battle Pass Guide

Zenless Zone Zero Related Guides

All Events and Schedule

Ongoing Events

Event Guide	Event Duration
Scene One, Shot One	09/13/2024 - 09/23/2024
Immersive Tactical Drill	09/06/2024 - 09/16/2024
En-Nah Into Your Lap	09/04/2024 - 09/24/2024
The Final Callback	09/04/2024 - 09/24/2024
Camelia Golden Week	08/21/2024 - 09/23/2024
Obsidian: Strategic Partner	08/14/2024 - 09/25/2024
All-New Program	08/14/2024 - 09/24/2024

Past Events

Event Guide	Event Duration
141 Exclusive Bazaar	08/02/2024 - 08/12/2024
Coffee Sorcery: Combat Simulation	09/04/2024 - 09/09/2024
Coffee Sorcery: Tuning	08/07/2024 - 08/12/2024
Cunning Generosity	07/04/2024 - 08/13/2024
Daily Life of a Pubsec Officer Event	08/30/2024 - 09/09/2024
DIY Bangboo Fan Art Contest	07/15/2024 - 07/28/2024
Don't Get Greedy	07/19/2024 - 07/26/2024
Facebook Group Prize Event	07/06/2024 - 07/13/2024
First Class Customer Service	08/16/2024 - 08/26/2024
Friendship Supervision	07/15/2024 - 08/05/2024
Golden Bangboo, I Got You! Prize Event	07/04/2024 - 07/11/2024
Masterful Masterpiece	07/24/2024 - 07/31/2024
New City Visitor's Passport	07/04/2024 - 08/13/2024
New Eridu City Entry Special Gifts	07/04/2024 - 07/24/2024
Piñata Frenzy Discord Event	07/06/2024 - 07/13/2024
Sixth Street Giveaway Event	07/11/2024 - 08/13/2024
Stock Up Web Event	05/28/2024 - 07/18/2024
Version 1.0 Quest Event	07/06/2024 - 07/13/2024
Vicious Dogs Within	07/29/2024 - 08/05/2024
Watch Your Step	07/24/2024 - 08/05/2024

Permanent Events

Event Guide	How To Unlock/Rewards
Road to Proxy Greatness	Reach Inter-Knot Level 8. Master Tapes Boopons Polychromes
Rookie on the Road	Reach Inter-Knot Level 8. Demara Battery Mark II Starlight Engine Bagboo Slice of Time Ben

All Web Events

List of Web Events