Solo Leveling Arise

List of Bugs and How to Fix (June 2024)

Solo Leveling Arise - List of Known Bugs and How to Fix

This guide lists and updates all officially known bugs and issues in Solo Leveling Arise. Keep reading to learn more about the bugs and known issues, temporary fixes, fixed issues, general troubleshooting tips, and how to report bugs!

Current Bugs and Possible Fixes

Below is a table listing any officially known bugs and issues. In cases where the developers have suggested temporary fixes for the bugs, have set schedules to fix the bugs, or made other notes, they will be marked in red.

Known Bugs in Version 1.1.16

Update Date No. Issue
06/05
2024
1 An issue where Min Byung-Gu’s Ultimate Skill effect “Increase in Critical Hit Damage” is not being applied to Seo Jiwoo.
2 An issue when purchasing certain packages that are sent to the mailbox on mobile devices, a pop-up that indicates the purchased packages will be sent to the inventory is displayed before purchasing.
3 An intermittent issue where the error popup "Game will be closed due to multiple executions" appears when launching the game through the Netmarble Launcher PC version.
If the error popup appears, you can take the following temporary measures:
・Close any running web browsers and relaunch the game.

・Restart your PC and relaunch the game.
4 An issue where previously cleared tiers are displayed as locked in Encore Missions, Instance Dungeon, and Battlefield of Trials.
5 An issue where Google login is unavailable when entering the official forum through the pop-up displayed automatically when logging into the game.
You will be able to access the official forum while logged in upon accessing through [Menu] > [Community].
6 An intermittent issue where the Red Mane Lycan does not appear in Instance Dungeon Steel-fanged Lycan when switching the bosses.
7 An intermittent issue where the Netmarble Launcher could not be installed.
You can resolve this by closing the currently running Netmarble Launcher and reinstalling it.
8 An issue where the phrases for certain ranks are displayed incorrectly for certain languages.
9 An issue where the Ultimate Skill does not scroll when the Rune slot is opened in the [Sung Jinwoo > Skills] tab.
If scrolling does not work, please try selecting another skill once and try again.
10 An issue where Sung Jinwoo’s dialogue is not displayed properly when using the Winter Hunting weapon skill after equipping Skadi.
11 An intermittent issue where the Chapter 17 boss monster's HP does not decrease below 50%.
12 An issue where multiple NPCs are displayed in the lobby in certain cases.
If the issue persists, please restart and redownload the patch data.
13 An issue where the Monarch of Shadows: Rebel Leader job change quest is unable to proceed in certain circumstances.

Fixed Issues

The following is a table of fixed issues according to the official forum of Solo Leveling Arise. Be sure to check this table in case it turns out the bug or issue you are experiencing is an old one, as you may also find a temporary fix for your issue here.

Fixed Issues in Version 1.1.16

Update Date No. Issue
06/04
2024
1 An issue where the slowing effect for the Moonshadow is not activated in certain circumstances.
This issue was scheduled to be resolved on 6/4 (Tue).
2 An issue where players are returned to the title screen with an error pop-up upon receiving the Challenges rewards.
- Subject: Certain hunters who have not claimed the reward for the Chapter 6 [Clear Main Ch. 4 EP .2: Ouroboros on Hard] Challenges mission.
This issue occurs only once, and you can continue playing the game normally afterward.
3 An issue where text in the forum/Redeem Code/Customer Support is displayed only in English regardless of your region or language when accessing the forum through a notice pop-up on Android devices.
Please note that this issue has been resolved, and you can use it normally after reconnecting to the game.
4 An issue where the message "You have already claimed the reward." displays when clearing the Silver Mane Baek Yoonho Hunter Preview for the first time.
Please note that this is only a display issue, and the rewards will be distributed correctly.
5 An issue where a black screen is displayed upon connection, making it impossible to access the game.
The following are the official steps to solve the issue:

1. Run Netmarble Launcher
2. Delete Solo Leveling Arise
3. Reinstall Solo Leveling Arise in Netmarble Launcher
6 An issue where Hunters using iOS devices are experiencing unstable gameplay.
7 An issue where the victory motion is not smooth when clearing the Gate using Choi Jong-In (SSR).
8 An intermittent issue where Choi Jong-In (SSR)'s Ultimate Skill preview screen background is displayed abnormally.
9 An intermittent issue where disconnection occurs on the title screen for some Android devices.
10 An issue where an error pop-up appears when downloading the patch file after running the game, preventing the game from proceeding.
Please restart the game if this issue occurs.
11 An intermittent issue where test text is displayed on the Options screen.
12 An issue where a 0xE019100B error popup is displayed when running the game on the PC version under certain circumstances.
This error may occur when unrelated programs are running. We recommend closing these programs or restarting your PC before running the game.
13 Some control options have been changed when accessing the game on mobile devices after the 5/29 (Wed) update.
If you wish to use the same settings as before, please go to [Options > Controls > Joystick Control Options] and change “Fixed Position” to “Create Position.”
14 An issue where the tutorial is no longer able to proceed when the game abnormally terminates or experiences network delays.
15 An issue where an error pop-up is displayed upon claiming the ranking reward in the Battlefield of Time.
16 An issue where the Battlefield of Trials (Hunter) Stage 15 cannot be completed.
Please restart the game if the issue occurs. The developers will try their best to resolve the issue as soon as possible.
17 An issue where some text is being displayed in Korean, when attempting to sweep A-Rank or higher Hunter Gates while the game language is set to English.
18 An issue where the passive “Bleeding” effect of the SSR-Rank Silver Mane Baek Yoonho hunter disappears when attacking with his exclusive weapon equipped.
19 An issue where the season ranking rewards of the Power of Destruction is being distributed based on the current season rewards rather than the season at the time of ranking registration.
20 An intermittent issue where the tutorial fails to proceed normally after completing the Activity Funds-related tutorials in a weak network environment.
21 An issue where the game option settings were reset during the 4/17 (Wed) update.
Starting from future updates, the settings will not be reset and will be maintained.
22 An issue where certain Side Chapters are not displayed.
23 An intermittent issue where the Power of Destruction scores are not registered.
Please note that Hunters who have experienced this issue will receive rewards based on the total amount of highest ranked points after the season ends.
24 An issue where a black screen is displayed when entering the Hunter Pass banner due to Hunter Pass expiration.
25 An issue where errors occur in separate browser-based features, including forums, for some hunters who participated in Early Access on Android devices.
Hunters experiencing inconveniences with redeeming codes, Customer Support login, and forum usage can resolve the issue by restarting the game.

General Troubleshooting Tips

Always Try Restarting First

The easiest recurring solution given by the developers of Solo Leveling Arise, as seen in the previous fixed issues, is to restart the game. If the issue is not serious, then you can make it back to the point you were forced to quit, and continue your progress without any issues.

Check Your Internet Connection

Issues related to long loading times, delayed hit registration in battle, and disconnection from the game can be traced back to either internet issues or server connectivity issues. For the former, it is best that you ensure you have a strong and stable connection for a smooth gameplay experience. If possible, Ethernet is the most stable connection method possible. But also visit the game's official social media accounts and forum in case there are announcements about problems with the servers themselves.

Double Check Your System and Settings

There are times when your hardware is incapable of keeping up with the system requirements of Solo Leveling Arise, which can result in performance issues like frame rate drops and frequent crashing. To double-check if your system is optimal for running Solo Leveling Arise, review the minimum specifications listed in our article on available platforms for Solo Leveling Arise and, for PC specifically, update any Graphics Drivers you may have.

Solo Leveling Arise Main Menu Settings
If your hardware is up-to-date but issues still persist, consider lowering your settings to make it easier for your device to keep up with Solo Leveling Arise. You can adjust these settings from the main menu before entering the actual game, and it is best to check how you can adjust these as the game may automatically set the settings to the highest possible, and most taxing, parameters.

All Available Platforms

Update or Reinstall Your Game

Solo Leveling Arise Game Updated Notification

It is normal for game issues in one update to be resolved and fixed in the next patch or version. Make sure that your version of Solo Leveling Arise, whether on mobile or PC, is up to date to ensure that you have the latest version of the game that the developers have worked on and fixed.

If simply updating does not work, then reinstalling the game is a tedious but safe way to ensure the game files are updated and complete, and will not reset your account progress.

How to Report Bugs

Report In-Game

Solo Leveling Arise Customer Support Button

If you encounter an unreported bug or issue, you can report it through the in-game Customer Support button. You can find this in the Settings Menu, under the Account tab on the left. This will take you to an official page that lists common problems and solutions, but also gives you the option to send a personal inquiry for you to list any unique details.

Report in the Official Forum Bug Report Section

Solo Leveling Arise Official Forum Bug Report page

Alternatively, if you wish to both get the attention of developers and seek the insights of fellow players, you can choose to make a post in the official forum's Bug Report category and wait for comments to come in sharing either similar experiences or solutions.

What are Game Bugs?

Game Disrupting Errors

All games are bound to run into bugs, and that includes Solo Leveling Arise. Game bugs and issues are errors, glitches, and other issues that occur during gameplay or when trying to start the game that disrupt your experience.

Announced Through Official Channels

Actively investigated bugs, as well as bugs that are already resolved, are announced via the Solo Leveling Arise social media platforms or official forum. When possible, the developers also include temporary fixes as bandage solutions to the issues while they try to permanently resolve them behind the scenes.

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