Call of Duty addresses the long running and difficult problem of toxicity in voice chats using ToxMod. Learn more about how this system improves gaming, beta launch, positive impact on existing toxicity systems, and more.
Call of Duty to Launch Voice Chat Moderation in Modern Warfare III
ToxMod AI Identifies Toxic Speech in Real-Time
Call of Duty is introducing a groundbreaking real-time voice chat moderation system to address toxic and disruptive behavior in its gaming community. The program, powered by AI, will be launched in Call of Duty: Modern Warfare III in November. This progressive move is intended to make the global gaming experience friendlier and more welcoming for all players.
ToxMod,
is the AI-powered technology central to this transformative system. ToxMod is designed to swiftly identify and address toxic speech in real-time. By integrating this tool, Call of Duty seeks to enhance its moderation mechanisms, including text-based filtering and an extensive in-game player reporting system.
Call of Duty has been a champion for good game sportsmanship, as they’ve also previously implemented an anti-cheat system to level the playing field and preserve the integrity of fair competition.
Beta Testing in North America
A beta testing phase is scheduled to kick off in North America on August 30th to ensure the effectiveness of the new voice chat moderation system. Players participating in Call of Duty: Modern Warfare II
and Call of Duty: Warzone
will be among the first to experience the benefits of this innovative technology. The full global release will coincide with the Call of Duty: Modern Warfare III
launch on November 10.
Initially, support for the system will be provided in English, with plans to expand its coverage to include additional languages
Positive Impact of Existing Measures
Call of Duty's commitment to fostering a healthier gaming environment have already yielded positive results. Since the launch of Modern Warfare II's existing anti-toxicity moderation, the franchise has taken action against over 1 million accounts that were found to have violated the Call of Duty Code of Conduct. More encouragingly, it's claimed that 20% of players who received initial warnings for toxic behavior refrained from repeating such conduct.
Recognizing the importance of fairness in their gaming ecosystem, Call of Duty has also integrated Malicious Reporting
into its Call of Duty Security and Enforcement Policy. This strategic policy amendment will help combat the rise of false reporting within the game, emphasizing their commitment to fairness and respect.
